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PRIVACY

TERMS OF SALES

All prices quoted by The Best Raffaello are V.A.T. inclusive. The Best Raffaello is not responsible for any taxes levied in other Countries. 

The Best Raffaello applies italian laws to sale contracts. As far as contracts made with customers who live abroad are concerned, the laws applied are those of the country where the client lives.

The Best Raffaello insures that the price quoted beside each item is correct, and that it stands for the most convenient quality/price/service relation

The use of Internet-based resources might cause some errors. Should this happen, The Best Raffaello insures immediate and effective assistance to its customers, by promptly informing them of the correct price by telephone or e-mail.

Refunds and Replacements 

The Best Raffaello is proud to offer a Satisfaction or Money-Back Guarantee to all its customers. 

If you are not satisfied with your products, just return them to us within 10 days from the date of dispatch and we will replace them or refund your money. All food and made-to-measure products cannot be returned nor refunded.

Payments 

The Best Raffaello accepts on-line payments all over the world, with Safe Transactions protected by SSL connections by all major credit cards:
American Express
, Visa, Diners, CartaŚ, Eurocard and Mastercard


Within the Italian territory it is also possible to pay cash on delivery, but only for orders not exceeding Lit. 150.000 or also by confirmed bank transfer made payable to:

The Best Raffaello S.r.l. 
viale Papa Giovanni XXIII, 12 – 60035 Jesi (AN)
Bank - BANCA DELLE MARCHE
Sede di Jesi - Corso Matteotti, 8 - 60035 Jesi (Ancona)
ABI   6055.8
CAB  21205.0
C/C   15092

Privacy

According to Italian law no. 675/96 of The Best Raffaello is committed not to sell or make known to third parties all sorts of general, private or financial information concerning its customers.

All members of The Best Raffaello club will regularly receive information on all our activities and the new products. In order to be removed  from our Mailing List, please send an e-mail to francesca@thebestraffaello.com , specifying in the Subject Title: REMOVE The Best Raffaello.

Useful Information 

The Best Raffaello informs all customers that by sending orders to our main office, they officially state and agree to what follows:

Even though The Best Raffaello guarantees accurate information on all products on sale, it is not possible to ascertain that the information published are thoroughly correct.

As a matter of fact, there could be some mistakes or misspellings in the computer-based material contained in the server. The Best Raffaello takes no responsibility for mistakes or omissions in the information and in the server material.

Copyright 1998 - 2004 The Best Raffaello s.r.l.
All rights reserved